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Breaking Barriers: Unveiling Trust Dynamics between Tangible and Graphical User Interfaces

dc.contributor.authorJaros, Christian
dc.contributor.authorLau, Eric Hiu-Sing
dc.contributor.authorPorzel, Robert
dc.contributor.authorDöring, Tanja
dc.date.accessioned2024-08-21T11:08:30Z
dc.date.available2024-08-21T11:08:30Z
dc.date.issued2024
dc.description.abstractTechnology continues to play a bigger role in everyday life. With emerging technologies (i.e., ChatGPT), people feel increasingly alienated by the complexity of such technologies. In this context, trust in new systems is not always given. By designing a tangible system, we address this issue and investigate whether users have more trust in a tangible user interface compared to a graphical user interface. Furthermore, we investigate whether the semantics of an interface (i.e. its appearance as a button or a padlock) impacts user trust. We conducted a user study in which participants were asked to interact with a simulated firewall software through different combinations of physicality and appearance of interfaces. Our results reveal a conditional effect of the interface physicality on user trust. Moreover, we found no evidence that the different appearances of the interface (button vs. key with lock) impact user trust.en
dc.identifier.doi10.18420/muc2024-mci-src-341
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/44241
dc.language.isoen
dc.publisherGesellschaft für Informatik e.V.
dc.relation.ispartofMensch und Computer 2024 - Workshopband
dc.relation.ispartofseriesMensch und Computer
dc.rightshttp://purl.org/eprint/accessRights/RestrictedAccess
dc.rights.urihttp://purl.org/eprint/accessRights/RestrictedAccess
dc.subjecttrust
dc.subjecttangible user interface
dc.subjectembodiment
dc.subjectfirewall
dc.titleBreaking Barriers: Unveiling Trust Dynamics between Tangible and Graphical User Interfacesen
dc.typeText/Conference Paper
gi.conference.date1.-4. September 2024
gi.conference.locationKarlsruhe
gi.conference.sessiontitleMCI: Student Research Competition

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