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User resistance evolution in IT projects: a longitudinal analysis of a french high-tech SME

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dc.contributor.authorMeissonier, Régis
dc.contributor.authorBelbaly, Nassim
dc.contributor.authorHouzé, Emmanuel
dc.contributor.editorFeltz, Fernand
dc.contributor.editorOtjacques, Benoît
dc.contributor.editorOberweis, Andreas
dc.contributor.editorPoussing, Nicolas
dc.date.accessioned2019-06-12T12:42:22Z
dc.date.available2019-06-12T12:42:22Z
dc.date.issued2006
dc.description.abstractThe objective of this article is to present the effects induced by a "passive management style" on conflict situations based on existing theories of user resistance and IT implementation. This article is an advanced work that has been already presented at the 10th AIM conference. The case study of Netia corp a high-tech SME puts forward the evolution of the project and the reactions of the users. This longitudinal research has concerned two "key moments" [Gi95] which switched from an inter-group conflict situation to straightforward individual resistances. This article shows that our results are opposed, in some aspects, to the ones found by Barki et al. [BH01].en
dc.identifier.isbn978-3-88579-186-7
dc.identifier.pissn1617-5468
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/23765
dc.language.isoen
dc.publisherGesellschaft für Informatik e.V.
dc.relation.ispartofAIM 2006 – Information Systems and Collaboration: State of the Art and Perspectives (AIM)
dc.relation.ispartofseriesLecture Notes in Informatics (LNI) - Proceedings, Volume P-92
dc.titleUser resistance evolution in IT projects: a longitudinal analysis of a french high-tech SMEen
dc.typeText/Conference Paper
gi.citation.endPage329
gi.citation.publisherPlaceBonn
gi.citation.startPage318
gi.conference.datejune 8-9, 2006
gi.conference.locationLuxembourg, Luxembourg
gi.conference.sessiontitleRegular Research Papers

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P092 - AIM 2006 - Information systems and collaboration: state of the art and perspectives, best papers of the 11 th international conference of the association information and management