Event-driven tracking of important sections of business processes
dc.contributor.author | Heinz, Christoph | |
dc.contributor.editor | Seidl, Thomas | |
dc.contributor.editor | Ritter, Norbert | |
dc.contributor.editor | Schöning, Harald | |
dc.contributor.editor | Sattler, Kai-Uwe | |
dc.contributor.editor | Härder, Theo | |
dc.contributor.editor | Friedrich, Steffen | |
dc.contributor.editor | Wingerath, Wolfram | |
dc.date.accessioned | 2017-06-30T11:40:47Z | |
dc.date.available | 2017-06-30T11:40:47Z | |
dc.date.issued | 2015 | |
dc.description.abstract | Business processes are crucial in today's companies. They define for the different departments of a company the execution order of tasks as well as their interaction. Typically specific sections within a business process are essential for its successful completion and therefore deserve special attention. Such a section is typically associated with a completion constraint, e.g., a credit application has to be processed within 24 hours in order to meet SLAs agreed with the customer. The business user is highly interested in a real-time monitoring of those sections and constraints as it allows him to immediately tackle potential problems during process execution. We present a novel approach for tracking important sections of a business process using Complex Event Processing coupled with an Event-Driven Architecture. While the business process is executed, we continuously monitor its processing status to determine whether such a section is completed and its associated constraints have been fulfilled or violated. To allow for a more proactive reaction of the business user, we also present an early warning system which raises an alert if a not yet completed section runs the risk of violating a constraint. | en |
dc.identifier.isbn | 978-3-88579-635-0 | |
dc.identifier.pissn | 1617-5468 | |
dc.language.iso | en | |
dc.publisher | Gesellschaft für Informatik e.V. | |
dc.relation.ispartof | Datenbanksysteme für Business, Technologie und Web (BTW 2015) | |
dc.relation.ispartofseries | Lecture Notes in Informatics (LNI) - Proceedings, Volume P-241 | |
dc.title | Event-driven tracking of important sections of business processes | en |
dc.type | Text/Conference Paper | |
gi.citation.endPage | 546 | |
gi.citation.publisherPlace | Bonn | |
gi.citation.startPage | 527 | |
gi.conference.date | 2.-3. März 2015 | |
gi.conference.location | Hamburg |
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