Shaping the future of mobile service support systems - ex-ante evaluation of smart glasses in technical customer service processes
dc.contributor.author | Niemöller, Christina | |
dc.contributor.author | Metzger, Dirk | |
dc.contributor.author | Fellmann, Michael | |
dc.contributor.author | Özcan, Deniz | |
dc.contributor.author | Thomas, Oliver | |
dc.contributor.editor | Mayr, Heinrich C. | |
dc.contributor.editor | Pinzger, Martin | |
dc.date.accessioned | 2017-06-21T11:29:38Z | |
dc.date.available | 2017-06-21T11:29:38Z | |
dc.date.issued | 2016 | |
dc.identifier.isbn | 978-3-88579-653-4 | |
dc.identifier.pissn | 1617-5468 | |
dc.language.iso | en | |
dc.publisher | Gesellschaft für Informatik e.V. | |
dc.relation.ispartof | Informatik 2016 | |
dc.relation.ispartofseries | Lecture Notes in Informatics (LNI) - Proceedings, Volume P-259 | |
dc.title | Shaping the future of mobile service support systems - ex-ante evaluation of smart glasses in technical customer service processes | en |
dc.type | Text/Conference Paper | |
gi.citation.endPage | 767 | |
gi.citation.publisherPlace | Bonn | |
gi.citation.startPage | 753 | |
gi.conference.date | 26.-30. September 2016 | |
gi.conference.location | Klagenfurt |
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