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On the Search for Trust: Self-Sovereign Identity and the Public Sector

dc.contributor.authorRichter, Daniel
dc.contributor.authorKrauß, Anna-Magdalena
dc.contributor.authorEbert, Sarah
dc.contributor.authorHandke, Stefan
dc.contributor.editorGunnar Auth
dc.contributor.editorTim Pidun
dc.date.accessioned2023-11-13T10:19:40Z
dc.date.available2023-11-13T10:19:40Z
dc.date.issued2023
dc.description.abstractTrust in the government can be seen both as a prerequisite as well as an outcome for public sector digitization. Recently, Self-sovereign Identity (SSI) has been pursued as a means to provide an infrastructure for the secure exchange of digital credentials to public services. To enable SSI’s potentially trust-enhancing properties in digital public services, we gather necessary design factors from the perspective of the system’s user experience (UX) and the governance of technical artifacts and users. We provide a concretization of generic antecedents to trust found in the literature by using them as an analytical lens for the case of a digital public service utilizing SSI: the implementation of the direct-democratic instrument of the citizen’s initiative (“Bürgerbegehren”) in the city of Dresden, Germany. We highlight gaps in the case and literature and give recommendations concerning both the UX and credential governance to foster trust-enhancing implementations of SSI in public services.en
dc.identifier.doi10.18420/rvi2023-024
dc.identifier.isbn978-3-88579-735-7
dc.identifier.pissn1617-5468
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/42624
dc.language.isoen
dc.publisherGesellschaft für Informatik e.V.
dc.relation.ispartof6. Fachtagung Rechts- und Verwaltungsinformatik (RVI 2023)
dc.relation.ispartofseriesLecture Notes in Informatics (LNI) - Proceedings, Volume P-341
dc.subjectTrust
dc.subjectSelf-Sovereign Identity
dc.subjectDigital Identity Wallet
dc.subjectUser Experience
dc.subjectGovernance
dc.subjectAccountability
dc.subjectPublic Sector
dc.subjectPublic Administration
dc.subjectE-Government
dc.subjectE-Democracy
dc.titleOn the Search for Trust: Self-Sovereign Identity and the Public Sectoren
dc.typeText/Conference Paper
gi.citation.endPage54
gi.citation.publisherPlaceBonn
gi.citation.startPage42
gi.conference.date26.-27. October 2023
gi.conference.locationDresden
gi.conference.reviewfull
gi.conference.sessiontitleRegular Research Papers

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