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P221 - Electronic Government and Electronic Participation

https://dl.gi.de/handle/20.500.12116/17252
Auflistung nach:

Auflistung P221 - Electronic Government and Electronic Participation nach Autor:in "Araujo, Renata"

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  • Konferenzbeitrag
    Evolving Government-Citizen Ties in Public Service Design and Delivery
    (Electronic Government and Electronic Participation - Joint Proceedings of Ongoing Research of IFIP EGOV and IFIP ePart 2013, 2013) Araujo, Renata; Taher, Yehia; Heuvel, Willem-Jan van den; Cappelli, Claudia
    This paper discusses ongoing research on how to enforce governmentcitizen ties in collaborative public services design and delivery among citizens and public service providers. It is discussed how fine-tuned collaboration support and public service information transparency and understandability can be designed to enhance government-citizen interactions. The research is contextualised into the COCKPIT project, which aims at providing a governance model for public service design and delivery and a metamodel for public services structural representation.