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P176 - INFORMATIK 2010 - Service Science – Neue Perspektiven für die Informatik - Band 2

https://dl.gi.de/handle/20.500.12116/19274
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Auflistung P176 - INFORMATIK 2010 - Service Science – Neue Perspektiven für die Informatik - Band 2 nach Autor:in "Abecker, Andreas"

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  • Konferenzbeitrag
    Application of semantic technologies. AST2010. 5th international workshop
    (INFORMATIK 2010. Service Science – Neue Perspektiven für die Informatik. Band 2, 2010) Abecker, Andreas; Bloehdorn, Stephan; Grimm, Stephan
  • Konferenzbeitrag
    Semantic MediaWiki as an integration platform for IT service management
    (INFORMATIK 2010. Service Science – Neue Perspektiven für die Informatik. Band 2, 2010) Kleiner, Frank; Abecker, Andreas
    We describe our work on using Semantic MediaWiki as a central platform for managing IT services and the underlying technical components within an organization. We present our toolkit of MediaWiki extensions which add ITSM-specific functionalities to Semantic MediaWiki and describe their interactions. We also outline the benefits gained by using Semantic Technologies in IT Service Management.