Softwaretechnik-Trends 40(1) - 2020

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Konferenzbeitrag
Designing Software Transparency: A Multidisciplinary Endeavor
(Softwaretechnik-Trends Band 40, Heft 1, 2020) Chazette, Larissa; Busch, Melanie; Schrapel, Maximilian; Korte, Kai; Schneider, Kurt
Software systems support end-users in making daily decisions, thanks to ubiquituous computing. As long as the system behaves in accordance to users’ expectations, the user continues to trust the system. In the case of unexpected software behavior, there is often a lack of transparency and comprehensibility, since the user cannot understand the reason for the resulting behavior. An extensive variety of requirements can be involved when we consider software transparency. These requirements are, most of the times, interrelated in a complex network, influencing each other. In this paper, we explore the opportunities of a multidisciplinary work and the possible challenges in achieving software transparency. We use a navigation scenario to explore the possibilities in terms of a system. The expected result of this joint dialogue is to identify challenges and constraints in the requirements operationalization, in the requirements process itself, and discuss adequate ways to overcome them.