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Information System Maintenance Costs: The "in-between" Challenge

dc.contributor.authorHaller, Klaus
dc.date.accessioned2023-04-06T10:34:20Z
dc.date.available2023-04-06T10:34:20Z
dc.date.issued2010
dc.description.abstractMany of today’s information system products (ISPrs) have a small customer base of maybe five to ten or twenty customers. This puts the vendors into a dilemma. The ISPrs share much of the complexity of mass products, but the vendors cannot afford similar maintenance cost structures. This paper provides guidelines for vendors in such a dilemma. Therefore, it analyzes how the ISPr product version management influences support and upgrade development costs.en
dc.identifier.pissn0720-8928
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/41137
dc.language.isoen
dc.publisherGeselllschaft für Informatik e.V.
dc.relation.ispartofSoftwaretechnik-Trends Band 30, Heft 2
dc.titleInformation System Maintenance Costs: The "in-between" Challengeen
dc.typeText/Journal Article
gi.citation.publisherPlaceBonn
gi.conference.sessiontitleBerichte aus den Fachgruppen und Arbeitskreisen - FG SRE: Bericht und Beiträge des gemeinsamen Workshops Software-Reengineering und Design for Future vom 3. - 5. Mai 2010 in Bad Honnef

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