(WM 2003: Professionelles Wissesmanagement – Erfahrungen und Visionen, Beiträge der 2. Konferenz Professionelles Wissensmanagement, 2003) Scott, Louise; Stalhane, Tor
This paper reports on experiences with the combination of an electronic process guide/experience repository (EPG/ER) and project postmortems. The two most important results are 1) the use of an EPG/ER to make the collected experiences more accessible, and 2) analysis of usage patterns of the EPG/ER to determine what kinds of information it is important to collect during a postmortem.
